FAQ

Whether you're curious about our services or need guidance for your special occasion, you'll find the answers you need right here. Still have questions? Contact us—we’re happy to help!

  • What services do you offer?

    We specialize in custom balloon decor, including balloon garlands, bouquets, columns, arches, helium clusters, and full installations. We also offer grab-and-go garlands, drop-n-go options and backdrop rentals.  Just because you don’t see it on the site does not mean that we cannot make it!

  • Do you offer delivery and installation?

    Yes! We offer a flat delivery fee of $40 for drop-and-go deliveries to Westlake, Loxahatchee, and Palm Beach Gardens west of Beeline Highway. Delivery to other areas is based on the distance from Loxahatchee, Florida and time of day.

    For installations, we charge a fee equal to 20% of the balloon order subtotal (this does not include the delivery fee).

  • How far in advance should I place an order?

    We recommend booking as early as possible, especially for events during peak seasons or holidays. For custom designs or large installations, at least 2-4 weeks' notice is ideal. Last-minute orders may be accommodated depending on availability.

  • Do you use helium balloons?

    Yes, we offer helium clusters in various sizes, ranging from Mini (3 balloons) to Ultimate (13 balloons), each including a weight. Personalization and upgraded options are available upon request. Custom helium designs can also be created to fit your event needs.

  • How long do your balloons last?

    Under proper conditions, air-filled designs can last several days to weeks. Helium-filled balloons typically last 8-24 hours, so we recommend scheduling helium deliveries for the day of your event. Environmental factors like weather, children, pets, and hot or cluttered cars can affect balloon lifespan. We guarantee replacements for anything we pop during transportation or setup. For best results, keep balloons indoors or in covered outdoor areas away from extreme weather.

  • Can you customize designs to match my theme?

    Absolutely! We create custom designs tailored to your event theme, colors, and preferences. Share your ideas or inspiration, and we’ll bring them to life.

  • What is your pricing and payment policy?

    A 50% non-refundable deposit is required at booking for all orders over $150 to secure your date. Final payment is due five business days before your event.   For orders $150 or under, full payment is due at the time of booking. 

    For ANY orders placed with less than 7 days' notice, full payment is required at the time of booking.


  • What is your cancellation policy?

    All deposits are non-refundable. Orders canceled with at least 5 days' notice may be eligible for a one-time reschedule or credit toward a future order. Cancellations made within 5 days of the event are non-refundable and will be reviewed on a case-by-case basis. 

    Orders canceled within 7 days that required full payment are not eligible for a refund.

  • Do you deliver outside of Loxahatchee, Florida?

    Yes, we serve surrounding areas like Westlake, Wellington, Royal Palm Beach, Palm Beach Gardens, West Palm Beach and Jupiter. 

  • Do you have eco-friendly options?

    Yes, we offer biodegradable latex balloons and encourage reuse or proper disposal of materials after your event.

  • How do I place an order?

    You can place an order by filling out the inquiry form on our website, calling us at 561-320-1411, or emailing us at orders@balloonsinbloomboutique.com. We’ll guide you through the process and help create the perfect design for your event!

  • Do you have a minimum order requirement?

    There’s no minimum for grab-and-go options or helium clusters. For custom installations, a minimum order may apply based on the design and location.

  • Do you provide same-day service?

    Same-day service may be available for smaller orders, depending on availability. Contact us as soon as possible to inquire.

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